6963 Privacy Policy — User Information Protection
Your privacy is our priority. This policy explains exactly how the 6963 platform collects, uses, stores, and protects the personal information of Malaysian users.
Updated: 20261. Information We Collect
When you register and use the 6963 platform, we collect several categories of information to enable our services to function properly and securely. These categories are:
- Account information: Username, email address, encrypted password, date of birth, and identity information required for account verification.
- Payment information: Details of deposit and withdrawal transactions in Malaysian Ringgit (RM), including bank transfer records and payment methods used such as DuitNow and FPX. We do not store credit or debit card numbers directly — this information is handled by certified third-party payment processors.
- Device and browser information: Device type, operating system, IP address, browser type, screen resolution, and time zone. This information is used to diagnose technical issues and optimise how the platform displays on your device.
- Usage data: Pages visited, games played, session duration, login frequency, and in-platform actions. This data helps us understand usage patterns and improve the user experience.
- Cookies and tracking technologies: Session and persistent cookies that enable auto-login, save your language preference, and remember your session state.
2. How We Use Your Information
All information collected by the 6963 platform is used solely for legitimate and necessary purposes. We do not sell users' personal information to any third party for marketing purposes. Your information is used to:
- Managing and verifying user accounts, and processing deposits and withdrawals in MYR.
- Detect and prevent fraudulent activity, money laundering, or any unlawful use of the platform.
- Sending account-related notifications, including transaction confirmations, security alerts, and important policy updates.
- Improving platform quality through usage pattern analysis, technical error diagnosis, and new feature testing.
- Complying with legal obligations and regulations applicable to platform operators in the relevant jurisdiction.
- Providing effective customer support when you reach out to our team via email.
3. Cookies & Tracking Technologies
The 6963 platform uses cookies to enhance the user experience and ensure the platform's core functions run smoothly. We use three types of cookies:
- Session cookies: Automatically deleted when you close your browser. These cookies store your login state and session information while you are active on the platform.
- Persistent cookies: Stored on your device for a set period. Used to remember your language preference and display settings, and to enable faster login on future visits.
- Analytics cookies: Collects usage data without identifying individual users, used solely for internal platform improvement purposes.
You can manage or delete cookies through your browser settings at any time. However, deleting session cookies may require you to log in again, and some platform features may not function as usual.
4. Data Storage, Security & Sharing
All 6963 user data is stored on servers protected by SSL encryption and additional security layers. Data is retained only for as long as necessary for platform operations or as required by applicable law. Accounts that have been inactive for a specified period may be subject to a data archiving policy.
We do not share users' personal information with third parties for marketing or advertising purposes. Data sharing only occurs in the following limited situations:
- Payment processors required to handle your MYR deposit and withdrawal transactions.
- Technical service providers who assist in operating the platform's infrastructure, bound by strict confidentiality agreements.
- Legal authorities or regulatory bodies when required by law, court order, or valid legal process.
In all permitted sharing scenarios, we ensure that the receiving party adheres to data protection standards equivalent to or higher than those we uphold.
5. User Rights & How to Contact Us
As a 6963 platform user, you have the following rights regarding your personal information:
You have the right to request a copy of the personal information we hold about you. Requests can be submitted via our support email.
If the information we hold is inaccurate or out of date, you have the right to request a correction via your account panel or by contacting support.
You may request the deletion of your account and personal data, subject to any applicable legal record-retention obligations.
To submit any request regarding your personal data, or if you have questions about this Privacy Policy, please contact the 6963 support team at: [email protected]. We aim to respond to all privacy-related enquiries within three to seven business days.
This Privacy Policy may be updated from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on this page with a clear update date. Continued use of the 6963 platform after any amendments constitutes acceptance of the updated policy. For general questions about the platform, you may also refer to our FAQ us.
Your Data, Your Control
If you are ready to start using the 6963 platform with full confidence, register a new account or log in to continue your session. Any privacy-related enquiries can be directed to our support team.